Quantcast
Channel: Support Portal
Viewing all 7681 articles
Browse latest View live
↧

Re : How to migrate from MS SQL version to PostgreSQL

March 26, 2017, 3:12 pm
$
0
0
Hi I have de same problem. I try to migrate and take backup from MSSQL to PostgreSQL running these command BackupDB.bat  -mode all -targetdb pgsql or BackupDB.bat  -targetdb pgsql and not working nothing.

The Backup show the next message:  

C:\ManageEngine\OpManager\bin\backup>
C:\ManageEngine\OpManager\bin\backup>BackupDB.bat -targetdb pgsql
MSSQL to POSTGRESQL backup not supported
C:\ManageEngine\OpManager\bin\backup>BackupDB.bat  -mode all -targetdb pgsql
MSSQL to POSTGRESQL backup not supported

Do you have any idea what is the problem?

Thank you.  Best Regards.

↧
Search

Re : Monitoring CheckPoint Firewalls

March 26, 2017, 4:49 pm
$
0
0
Hi Raj

I have added the MIB file in the opmanager\mib directory but I dont have it under the "Select OID" screen despite rebooting the server ? Why is this happening?
↧
↧

Re : Monitor IBM V5020 \ V7000

March 27, 2017, 2:02 am
$
0
0
just getting an error saying private video - i have signed in
↧

Re : Monitor IBM V5020 \ V7000

March 27, 2017, 3:04 am
$
0
0

I have used the mib browser and the MIB i downloaded but I cannot get it to respond to requestes.  I believe the V7000 \ 5000 only has SNMP outbound.  There is an manage engine opstor guide which talk about setting up accounts.  Would it be better to raise a proper support ticket so an engineer can resolve.



↧

SNMP Trap Help

March 27, 2017, 4:15 am
$
0
0
Hello,

I Have created some IDRAC SNMP Traps in Opmanager and they are working pretty well.

I have one trap which reports on one OID to warn it has gone over the threshold

OID: .1.3.6.1.4.1.674.10892.5.3.2.1.0.2162
Failure Component : $Source_IDRAC-MIB-SMIv2_alertTemperatureProbeWarning_trap
Source: $Source
Message: 

Temperature Warning on $SourceMO(displayName).
The trap details are as follows,  alertSystem=$0 alertTableIndexOID=$1 alertMessage=$2 alertCurrentStatus=$3 alertPreviousStatus=$4 alertData=$5

Match Criteria:

4th Varbind equals : The system inlet temperature is greater than the upper warning threshold.

I have a second trap which is similar but it reports on a different OID.

How can I have the clear trap clear the warning alarm? Rather than have two seperate alarms generated which I then have to delete manually when cleared.
↧
↧

Re : How to migrate from MS SQL version to PostgreSQL

March 27, 2017, 8:07 am
$
0
0
Hi,

Send mail to support@opmanager.com referring this forum post.

Also, let us know the build number of OpManager you are using to assist you accordingly.


Regards,
Jay
OpManager.
↧

Re : Need to modify the email notifications

March 27, 2017, 11:05 pm
$
0
0
Hi, How about if i need to change the wording of "Email ids to Notify" to "Notify Technicians" how do i configure the field to pick emails contacts 
↧

WAN RTT Path Hop Details

March 28, 2017, 12:20 am
$
0
0
Hi,

I using OpManager build 12200. I have noticed in a tutorial video that one can view the path hop details of a WAN RTT monitor by clicking one of the bars in the bar graph of the path round trip time history. The tutorial is based on previous version version of OpManager and the feature seems not to be available in the current version. Is this the case or is there some configuration I am missing?
↧
Search

Issues posting on the Forums

March 28, 2017, 12:40 am
$
0
0
Good morning, 
      I reported that i was having difficulties posting in the Forums, I have been in discussions with Sukumar.k and have been given a slightly different URL to test. 

This is that test. 

The original post is as below so we can continue the discussion here instead of on the community wall.

I have attached a screenshot of the error to assist with the investigation

-- I am having some issues posting on the OpManager Forums.  

I am receiving error  
"WebSocket connection to 'wss://forums.manageengine.com/wmssrv/pconnect?prd=IN&wmsid=640753871&config=71&authtype=10' failed: Error during WebSocket handshake: Unexpected response code: 1002"  

This is using Chrome or IE.  

It used to work without issue but last two weeks i have been struggling. --
↧
↧

Re : SNMP Trap Help

March 28, 2017, 1:06 am
$
0
0
There can be two separate trap processors but they should have a common failure component. Copy the failure component from probem trap processor and paste it on clear trap processor. Both will have a common alarm history.


Thanks
Gabriel.







↧

Re : SNMP Trap Help

March 28, 2017, 1:51 am
$
0
0
thank you that got it working :)
↧

Error with Alarms count in Infraestructure View

March 28, 2017, 5:34 am
$
0
0
Hello All,

I have the widget "Infraestructure Snapshot" in the overview dashboard. 
There, for example, the Infraestructure "Office365Azure", shows 14 alarms



But I access there, it shows only 6 alarms. 

I have the Build number 11600


Thanks,
Jordi
↧

Custom script

March 28, 2017, 5:55 am
$
0
0
Hello,

First of all, apology if this forum is not the correct for this topic.

I have a custom script for detecting volume mount points. This script, is one of the resources from the script templates (link).

I want to show a graph or save a historical for the mount points. Is this possible?

Thanks,
Jordi 
↧
↧

Re : WAN RTT Path Hop Details

March 28, 2017, 6:56 am
↧

Re : WAN RTT Path Hop Details

March 28, 2017, 7:09 am
$
0
0
Yes, I have created the monitor and it is collecting data, but I cannot view path hop details.
↧
Search

Re : WAN RTT Path Hop Details

March 28, 2017, 7:31 am
$
0
0
Sorry I don't have a screenshot but I checked with our team. When you click on WAN RTT monitor and scroll down to the bottom, you should see one widget for hop graph. It is also available as widgets in the main dashboard. You can pick and choose it.


Thanks
Gabriel.







↧

Re : Custom script

March 28, 2017, 7:35 am
$
0
0
Download it. Import it under Settings-->Monitors-->script monitors

Associate it to the device which has correct WMI credential  and check.

I tried it in my installation(12200) and it works fine.


Thanks
Gabriel.







↧
↧

OpManager v12200 does not work correctly

March 28, 2017, 9:17 am
$
0
0
OpManager v12200 does not work correctly

I'm using the FREE version of OpManager for 4 servers. It was working, but my server gave me a problem and I had to reinstall OpManager and restore the backup.

Now OpManager is not automatically pooling the servers. I click to do the manual test and it works normally, but it does not automatically work.

Could you help me, please? My environment is unmonitored and this is very critical. Follows attached logs.
↧

Re : OpManager v12200 does not work correctly

March 28, 2017, 1:58 pm
$
0
0
Hi,

Kindly write an email to support@opmanager.com with reference to this forum post.

We can discuss in detail on this.

Regards,
Shatz
Opmanager Support Team.

↧

Difference in V11 and V12

March 28, 2017, 9:43 pm
$
0
0
HI,

Please update the main change in V11 and V12  in opmanager 

Thanks 

Pankaj 
↧
Viewing all 7681 articles
Browse latest View live
Search