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Re : Alarms - Api Client- OPM

March 23, 2017, 10:55 am
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Hi Vin,

About your comments I understand about user limitation. The point is that the name of "Fuente" on the screen should be FAMACRO07 not MN-CPLLT-16. The tool does not show the server correct where is the database.

Thank you for your help!
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Re : cisco nbar2 - unclassified

March 23, 2017, 12:29 pm
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Hi,

You  can find the requested screenshots in the attachment. Then, regarding vendor and model. it's cisco ISR4000 series and ASR1000 series.

best regards
Michal
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Re : Migrate OpManager from Postgres to MSSQL

March 23, 2017, 2:06 pm
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Hi,

Kindly let us know your availability time slots for tomorrow to discuss on this further.

Also please write an email to support@opmanager.com referring to this case number to take it further.

Regards,
Shatz
Opmanager Support Team.

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Re : cisco nbar2 - unclassified

March 23, 2017, 3:13 pm
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Hi,

Thank you for the response.

I will check on this and update you ASAP.

Thanks & Regards,

SureshKumar Kota Venkata
Technical Support Engg

DID: +1 408 916 9595

TOLL FREE NUMBERS:

US : +1 888 720 9500 | Intl : +1 925 924 9500
US Intl : +1 800 443 6694 (alternative number)
Australia : +1 800 631 268 | UK : 0800 028 6590
SELECT IVR OPTION: 3 AND 6


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Re : Alarms - Api Client- OPM

March 23, 2017, 3:41 pm
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Hi,

I have replied through email to arrange a remote session on Monday to look into this issue. Please schedule sometime on Monday and update me.

Regards,
Vin Patrick
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Re : Monitor IBM V5020 \ V7000

March 24, 2017, 3:37 am
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Re : Monitoring CheckPoint Firewalls

March 24, 2017, 4:52 am
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Dear Muthu,

Since we do not have the pre-defined device template for checkpoint firewall , we provide you an option to create a custom device template.  If those device are SNMP enabled and if you have the vendor MIB for the specific monitors and if it responds the value for those OID in the MIB Browser which you want to monitor from that device, then place the vendor MIB to the OpManager folder <Install Dir>\OpManager\mibs and then add Custom SNMP monitors. In that case you need to create new device template with required custom monitors and apply the same to your device.

Link to create new device template:
http://help.opmanager.com/device_templates

Link to add SNMP custom monitors:
http://help.opmanager.com/host_resource_monitoring

Regards,
Raj
OpManager Team
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Re : How to delete partitions in bulk ?

March 24, 2017, 5:05 am
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Dear Muthu,

Yes in March 07th patch it is working in our end. Either patch is not applied properly in the product or try to clear the browser history and cache and then try to load the page again and see whether it fixes the problem. If not raise a support request with reference to this forum post we can check this in a remote session.

Regards,
Raj
OpManager Team
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Re : Server 2016 discovers as Windows 10 desktop

March 24, 2017, 5:06 am
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Same here. Please give this some attention !

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Re : cisco nbar2 - unclassified

March 24, 2017, 7:59 am
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Hi,

Thank you for the response.

Please send us the output of following commands from the device, we will analyze and get back to you.

1. show run (After removing confidential information)

Thanks & Regards,

SureshKumar Kota Venkata
Technical Support Engg

DID: +1 408 916 9595

TOLL FREE NUMBERS:

US : +1 888 720 9500 | Intl : +1 925 924 9500
US Intl : +1 800 443 6694 (alternative number)
Australia : +1 800 631 268 | UK : 0800 028 6590
SELECT IVR OPTION: 3 AND 6


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Re : Migrating from {Postgresql to MSSql

March 24, 2017, 11:37 am
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Hi,

If you want to restore the database in MSSQL, then you need to take a cross DB backup. Please access the old installation and do the following

Open command prompt as an administrator
Go to OpManager\bin\backup and run the below.

BackupDB.bat targetdb mssql

This will create a backup under OpManager\Backup directory. Now restore this backup and check.

Let us know for any further assistance.

Regards,

Anil
OpManager & OpUtils Support
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Re : Server 2016 discovers as Windows 10 desktop

March 24, 2017, 12:26 pm
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Hi,

For time being create custom template for Windows 2016, Will soon include that in product.


Regards,
Jay
OpManager.
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OpManager License Activation Details

March 24, 2017, 2:42 pm
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Hi,

I was created a new user and when I'm loggin send this message



I did not want to see this view, I want view other view with overwiew an the list of devices.

Thank you for your help!
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Re : OpManager License Activation Details

March 24, 2017, 4:03 pm
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Re : OpManager License Activation Details

March 24, 2017, 4:17 pm
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Hi Anil,

I do the queries and send me the next message with the second query.



Regards,

Thank you for your help.
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Re : OpManager License Activation Details

March 24, 2017, 4:28 pm
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Hi Anil,

The issue is resolved! 

But in the first time I run the query in amdb database and is in probedb, could affect?

Regards,

Thank you for your help.
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Re : OpManager License Activation Details

March 24, 2017, 4:32 pm
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Hi,

We need to run the query against the ProbeDB and not AMDB. Let me know for any further assistance.

Regards,

Anil
OpManager & OpUtils Support
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Re : OpManager License Activation Details

March 24, 2017, 4:45 pm
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Hi Anil,

I run the query in the correct database (ProbeDB) and the issue is resolved!.

But in the first time I run the query was in amdb database and I want to know if this could affect. It could affect?

Regards,

Thank you for your help.
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Re : OpManager License Activation Details

March 24, 2017, 4:53 pm
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Hi Angela,

The query would not have been executed as AMDB will not have those tables. Let us know for any further assistance.

Regards,

Anil
OpManager & OpUtils Support
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Re : OpManager License Activation Details

March 24, 2017, 5:28 pm
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Hi Anil.

I don't have any comment. The issue was resolved!

Regards.

Thankyou for your help!
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